I have an Acer Aspire V5-571P-6407 laptop which i bought 5 months ago. I don’t know what happened but my keyboard and clickpad aren’t working completely. It lights up but I am unable to type anything or use the clickpad. I didn’t do anything to my laptop before it stopped working. Please let me know what I can do to fix this.

Answer:

I tried researching your laptop model, but the only review site I can find for it is down right now. According to e-bay, your laptop is about a year old. I’m assuming that the screen turns on and that your mouse and touchscreen still work.

In the unlikely event that your laptop keyboard has indicator lights over Numlock and Capslock, see if they turn on. If so, your keyboard is receiving power. If so, the most likely cause is that a part wore out or is clogged with debris. Try some compressed air, but that probably won’t help.

You may have to remove your acer aspire v5 keyboard and check the connectors. please try to clear the connector of the keyboard and fix it correctly, it may solve the problem.

if you can’t solve the problem, you have to replace the keyboard. We supply high quality and low price acer aspire v5 series keyboard replacement.

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Unlock the battery by sliding the switch located near the left hinge to the left “unlocked” position.

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Slide the latch located on the opposite hinge from the lock while pushing the battery up.

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Turn the netbook over and open the display so that the acer aspire one zg5 keyboard is facing you.

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There are three tabs located on the top of the keyboard.

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Start with the spudger pointing towards the display and pry up to push each tab off the keyboard.

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As you move to the next tab, ensure the previous tab doesn’t reset itself.

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Lift top of keyboard up. If it doesn’t lift easily, there may be tabs on the sides – use the tool to ease them aside and/or shift the keyboard from side to side.

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There is a short ribbon cable connecting the keyboard to the netbook.

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Disconnect the ribbon by lifting the black plastic hinge and removing the clear blue cable.

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Reverse the procedure to install your new Acer aspire one zg5 keyboard.